This policy explains how we at Meta Tamil Trading handle cancellations and refund requests for our courses, live classes, recordings, trading sheets, indicators and other learning materials included with a registration.
1. Cancellation before the course starts
If you need to cancel a registration before the relevant live batch begins, contact us as early as possible using the details below. Eligibility and the applicable refund amount will depend on the timing of the request, whether course access or digital materials have already been provided, and the specific batch terms shown at the time of purchase.
2. After live classes or course access begins
Once a live batch has started, or once digital course materials, recordings, trading sheets or indicators have been delivered or accessed, the registration may not be eligible for a refund because these materials and services cannot be practically returned. If an exceptional circumstance applies, contact support and we will review the request based on the registration and batch status.
3. How to request a refund
Email hello@metatamiltrading.com or contact us on WhatsApp at +91 81228 60076. Include your full name, registered phone number, course name and Razorpay payment/order reference so that we can locate the transaction and review the request.
4. Refund processing
Where a refund is approved, we will initiate it through the original payment channel or payment provider used for the transaction. The time taken for the amount to appear in your bank account can depend on the payment provider and your bank.
5. Batch changes or cancellation by us
If Meta Tamil Trading cancels or materially reschedules a live batch, we may offer the affected learner the option to move to the next available batch or request a refund, subject to the specific communication issued for that batch.
6. Digital materials
Downloadable or delivered materials such as trading sheets, workflow resources, recordings and custom TradingView indicators may be treated as non-refundable once they have been provided or accessed. Course access is personal and cannot be exchanged for cash or transferred to another person unless we expressly agree otherwise.
7. Contact us
Meta Tamil Trading
Tamil Nadu, India
Email: hello@metatamiltrading.com
Phone: +91 81228 60076